If the accident was not your fault, you should not be out of pocket for it. We recover the costs from the at-fault driver’s insurer, which means no excess for you to find and your no-claims discount left alone.
Most people ring their own insurer first, pay an excess they never owed, and watch their renewal climb. Call us before you do that. We establish liability, notify the at-fault insurer directly, and run the claim from there — the recovery, the courtesy car, the repair and the settlement all sit with one team. If liability is disputed we gather the evidence and argue it for you.
One call starts the recovery, the courtesy car and the claim at the same time.